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COVID-19 airport updates

COVID-19: All of New Zealand except Auckland is at Alert Level 1. Please ask your airline whether you are required to wear a mask on your flight. 

For general travel advice visit the government website.

Keep up-to-date with the latest airport information below. 

At the airport

To protect yourself and others from COVID-19 we endorse Ministry of Health guidelines:

  • Wash your hands several times a day
  • Sneeze and cough into your elbow
  • Keep track of where you've been and who you've seen to help contact tracing if you need it. The NZ COVID Tracer app is a handy way to do this
  • Be kind to others
  • Be kind to yourself. 

You may see cleaners working around the airport terminal, cleaning and disinfecting areas which get a lot of use. 

You will find hand sanitiser units near the toilet blocks.

A mask or face covering only needs to be worn on flights to and from Auckland. That means there’s no need to wear a mask in this airport. If you’re unsure whether you need to wear a mask on your flight, please ask the airline staff as you check in.

For more general information about travel, visit the government website


Retailers and eateries

In the terminal 

Some eateries in the terminal are open, with tenants aware of and demonstrating health and safety requirements.

Trading hours may change from time to time, depending on flight schedules, but vending machines and water stations are always available. Please note the water stations are regularly cleaned in line with Ministry of Health guidelines.

Some retailers are also open, but operating hours may vary from day to day.

The following stores are now open:

Ground Floor

Level One

Domestic Departures

At Spitfire Square

Retailers, eateries and other tenants at Spitfire Square are open, with appropriate health and safety measures in place. 

On the airport campus

McDonalds and KFC are open. 



Pick-up and drop-off

The Loop remains open for free pick-ups and drop-offs in private vehicles (no parking). 


Express Park, Short Stay and Long Stay are open.

The Orchard Road car park is also open and you can wait here for up to 30 minutes free before picking someone up from The Loop.

Click here to book parking online.

Craddocks is closed.

Taxis, rideshare and car share

Taxis, rideshare and car share are all operating. 

Rental cars

Rental car companies are now operating. Check directly with the operator for more information.

Public transport

For information about public bus services please visit the Metro website


Please talk to your accommodation provider for more information.