International travel

No, you are not required to wear a face mask in the airport terminal, but you may choose to do so.

Face masks are no longer mandatory on board domestic flights in New Zealand. However some international carriers still require masks to be worn. Please check with your airline before travelling.

Please check with the airline you’ve booked to fly with.

eGates will operate on all international departures.

For the latest international travel status updates and criteria, please visit the COVID-19 website.

For a smooth check-in process, please ensure you meet the latest travel requirements before you arrive at the airport. You’ll need to bring the required documentation with you.

Here are some quick links to help you prepare:

• Air New Zealand
• Jetstar
• Qantas
• Fiji Airways
• Singapore Airlines
• Emirates

For more specific information about international travel requirements, please contact your airline directly.

For international entry requirements into Australia, please see the latest advice here. Here are the latest entry requirements for Queensland, New South Wales and Victoria. For other Australian states or territories, visit the relevant state Government website for further information.

For information about travel requirements to other international destinations, please visit the COVID-19 website.

The terminal opens at 3am each day.

Duty free shopping will be available for you to enjoy in International Departures. You’ll also find a variety of shops in the terminal before international screening, view their opening hours here.

Fuel up before your flight or enjoy coffee at our range of eateries in the terminal, view their opening hours here.

From Thursday 20 October 2022, you no longer need to complete the New Zealand Traveller Declaration to enter New Zealand.

For the latest international travel status updates and criteria, please visit the COVID-19 website.

You can also visit the website of the airport you’re departing from to find out what to expect.

No, you are not required to wear a face mask in the airport terminal, but you may choose to do so.

Aelia Duty Free, including click and collect, will be open for all arriving international flights. You will then be directed to Customs, bag claim and Biosecurity. The border process operates in line with Government requirements. For further information, please visit our When you arrive page.

Border Security manual checks are currently in place to review passenger documentation. eGates are operating for accepted countries.

New Zealand’s biosecurity checks at the border will include all your baggage being X-rayed. You’ll need to declare or dispose of any goods that could carry pests or diseases. If in doubt, please declare it!

Biosecurity detection dogs also operate in our International Arrivals area.

Aelia Duty Free, including click and collect, is open for all arriving international flights.

For the latest information about COVID-19, including how to stay safe while you’re in New Zealand, please visit the COVID-19 website.